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2. Ican’taccesstheInternet.
a. Ensurethatallcablesareconnectedproperly.Trya differentEthernetcable.
b. SwitchyourBR‐6428nSV2/nCandnetworkdeviceoffandbackonagain.Check
theLEDstatusoftheBR‐6428Ns/nC.
c. Checkifyoucanaccessthewebbasedconfigurationinterface.Ifnot,please
ensureyourcomputerissettouseadynamicIPaddress.
d. LogintothewebbasedconfigurationinterfaceandgotoInternet>WANSetup
andcheckthattheconnectiontypeiscorrect.Ifyouareunsurewhichinternet
connectiontypeyouhave,pleasecontactyourInternetServiceProvider(ISP).
e. Connectyourcomputerdirectlytoyourmodemandcheckifyoucanaccessthe
internet.Ifyoucan’t,pleasecontactyourInternetserviceproviderfor
assistance.
3. Ican’topenthebrowserbasedconfigurationinterface.
a. PleaseensureyourcomputerissettouseadynamicIPaddress.Refertothe
usermanualforguidanceifyouareunsurehowtodothis.
b. Ensureyouenterthecorrectpassword.Thepasswordiscase‐sensitive.
4. HowdoIresetmydevicetofactorydefaultsettings?
a. Toresetthedevicebacktoitsfactorydefaultsettings,pressandholdthe
WPS/Resetbuttonforover10seconds,untilthepowerLEDbeginstoflash.
Pleasewaitafewminutesfortheproducttorestart.Whenthedevicerestarts,
allsettingswillbereset.Defaultsettingsaredisplayedontheproductlabelon
thebackofthedevice,asshownbelow:
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